/**
 * MooChatAI Widget Styles
 * Embedded on customer sites
 */

/* CSS Variables for theming */
:root {
    --moochatai-primary: #4F46E5;
    --moochatai-primary-dark: #4338CA;
    --moochatai-white: #FFFFFF;
    --moochatai-gray-50: #F9FAFB;
    --moochatai-gray-100: #F3F4F6;
    --moochatai-gray-200: #E5E7EB;
    --moochatai-gray-300: #D1D5DB;
    --moochatai-gray-400: #9CA3AF;
    --moochatai-gray-500: #6B7280;
    --moochatai-gray-700: #374151;
    --moochatai-gray-900: #111827;
    --moochatai-shadow: 0 10px 40px rgba(0, 0, 0, 0.15);
    --moochatai-radius: 16px;
}

/* Container */
#moochatai-widget {
    position: fixed;
    z-index: 999999;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    font-size: 14px;
    line-height: 1.5;
    -webkit-font-smoothing: antialiased;
}

#moochatai-widget * {
    box-sizing: border-box;
}

/* Position classes */
#moochatai-widget.moochatai-bottom-right {
    bottom: 20px;
    right: 20px;
}

#moochatai-widget.moochatai-bottom-left {
    bottom: 20px;
    left: 20px;
}

/* Launcher Button - Modern Professional Design */
.moochatai-launcher {
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(145deg, var(--moochatai-primary) 0%, var(--moochatai-primary-dark) 100%);
    border: none;
    cursor: pointer;
    box-shadow: 0 4px 20px rgba(79, 70, 229, 0.4), 0 8px 32px rgba(0, 0, 0, 0.15);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
}

.moochatai-launcher::before {
    content: '';
    position: absolute;
    inset: -2px;
    border-radius: 50%;
    background: linear-gradient(145deg, rgba(255,255,255,0.2) 0%, transparent 50%);
    opacity: 0;
    transition: opacity 0.3s ease;
}

.moochatai-launcher:hover {
    transform: scale(1.08) translateY(-2px);
    box-shadow: 0 8px 28px rgba(79, 70, 229, 0.5), 0 12px 40px rgba(0, 0, 0, 0.2);
}

.moochatai-launcher:hover::before {
    opacity: 1;
}

.moochatai-launcher:active {
    transform: scale(1.02);
}

.moochatai-launcher svg {
    width: 26px;
    height: 26px;
    stroke: white;
    fill: none;
}

.moochatai-launcher svg circle {
    fill: white;
    stroke: none;
}

.moochatai-launcher-close {
    display: none;
}

.moochatai-launcher.moochatai-open .moochatai-launcher-chat {
    display: none;
}

.moochatai-launcher.moochatai-open .moochatai-launcher-close {
    display: block;
}

/* Notification badge */
.moochatai-badge {
    position: absolute;
    top: -5px;
    right: -5px;
    background: #EF4444;
    color: white;
    font-size: 11px;
    font-weight: 600;
    width: 20px;
    height: 20px;
    border-radius: 50%;
    display: none;
    align-items: center;
    justify-content: center;
}

/* Chat Window */
.moochatai-window {
    position: absolute;
    bottom: 75px;
    width: 380px;
    max-width: calc(100vw - 40px);
    height: 550px;
    max-height: calc(100vh - 120px);
    background: var(--moochatai-white);
    border-radius: var(--moochatai-radius);
    box-shadow: var(--moochatai-shadow);
    display: none;
    flex-direction: column;
    overflow: hidden;
    animation: moochatai-slideUp 0.3s ease;
}

.moochatai-bottom-right .moochatai-window {
    right: 0;
}

.moochatai-bottom-left .moochatai-window {
    left: 0;
}

.moochatai-window.moochatai-visible {
    display: flex;
}

@keyframes moochatai-slideUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Header */
.moochatai-header {
    background: var(--moochatai-primary);
    color: white;
    padding: 16px 20px;
    display: flex;
    align-items: center;
    gap: 12px;
    flex-shrink: 0;
}

.moochatai-header-avatar {
    width: 40px;
    height: 40px;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
}

.moochatai-header-info h4 {
    margin: 0;
    font-size: 16px;
    font-weight: 600;
}

.moochatai-header-info p {
    margin: 2px 0 0;
    font-size: 12px;
    opacity: 0.85;
}

.moochatai-header-status {
    display: flex;
    align-items: center;
    gap: 6px;
}

.moochatai-status-dot {
    width: 6px;
    height: 6px;
    background: rgba(255, 255, 255, 0.6);
    border-radius: 50%;
}

.moochatai-status-dot.moochatai-status-live {
    background: #22C55E;
    animation: moochatai-pulse 2s infinite;
}

.moochatai-header-actions {
    margin-left: auto;
    display: flex;
    align-items: center;
    gap: 4px;
}

.moochatai-header-minimize,
.moochatai-header-close {
    background: rgba(255, 255, 255, 0.15);
    border: none;
    color: white;
    cursor: pointer;
    padding: 6px;
    border-radius: 6px;
    opacity: 0.9;
    transition: opacity 0.2s, background 0.2s;
    display: flex;
    align-items: center;
    justify-content: center;
}

.moochatai-header-minimize:hover,
.moochatai-header-close:hover {
    opacity: 1;
    background: rgba(255, 255, 255, 0.25);
}

.moochatai-header-human {
    background: rgba(34, 197, 94, 0.3);
    border: none;
    color: white;
    cursor: pointer;
    padding: 6px;
    border-radius: 6px;
    opacity: 0.95;
    transition: all 0.2s;
    display: flex;
    align-items: center;
    justify-content: center;
}

.moochatai-header-human:hover {
    opacity: 1;
    background: rgba(34, 197, 94, 0.5);
    transform: scale(1.05);
}

/* Messages Area */
.moochatai-messages {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

/* Message Bubbles */
.moochatai-message {
    display: flex;
    flex-direction: column;
    max-width: 85%;
}

.moochatai-message-bot {
    align-self: flex-start;
}

.moochatai-message-user {
    align-self: flex-end;
}

.moochatai-message-content {
    padding: 12px 16px;
    border-radius: 18px;
    word-wrap: break-word;
}

.moochatai-message-bot .moochatai-message-content {
    background: var(--moochatai-gray-100);
    color: var(--moochatai-gray-900);
    border-bottom-left-radius: 4px;
}

.moochatai-message-user .moochatai-message-content {
    background: var(--moochatai-primary);
    color: white;
    border-bottom-right-radius: 4px;
}

.moochatai-message-time {
    font-size: 11px;
    color: var(--moochatai-gray-500);
    margin-top: 4px;
    padding: 0 4px;
}

/* Agent message (human agent) - distinct from AI bot messages */
.moochatai-message-agent {
    align-self: flex-start;
}

.moochatai-message-agent .moochatai-message-content {
    background: #DBEAFE;
    color: #1E40AF;
    border-bottom-left-radius: 4px;
}

.moochatai-agent-label {
    font-size: 11px;
    font-weight: 600;
    color: #3B82F6;
    padding: 0 4px;
    margin-bottom: 2px;
}

/* System messages (handoff status, etc.) */
.moochatai-message-system {
    align-self: center;
    max-width: 90%;
}

.moochatai-system-content {
    background: #FEF3C7;
    color: #92400E;
    font-size: 12px;
    padding: 6px 14px;
    border-radius: 20px;
    text-align: center;
}

/* Typing Indicator */
.moochatai-typing {
    display: none;
    padding: 12px 16px;
    background: var(--moochatai-gray-100);
    border-radius: 18px;
    border-bottom-left-radius: 4px;
    align-self: flex-start;
}

.moochatai-typing.moochatai-visible {
    display: flex;
    align-items: center;
    gap: 8px;
}

.moochatai-typing-text {
    font-size: 12px;
    color: var(--moochatai-gray-500);
    white-space: nowrap;
}

.moochatai-typing-dots {
    display: flex;
    gap: 4px;
}

.moochatai-typing-dot {
    width: 8px;
    height: 8px;
    background: var(--moochatai-gray-400);
    border-radius: 50%;
    animation: moochatai-bounce 1.4s infinite;
}

.moochatai-typing-dot:nth-child(2) {
    animation-delay: 0.2s;
}

.moochatai-typing-dot:nth-child(3) {
    animation-delay: 0.4s;
}

@keyframes moochatai-bounce {
    0%, 60%, 100% {
        transform: translateY(0);
    }
    30% {
        transform: translateY(-6px);
    }
}

/* Product Cards */
.moochatai-products {
    display: flex;
    gap: 10px;
    overflow-x: auto;
    padding: 10px 0;
    margin: 5px 0;
    scroll-snap-type: x mandatory;
    -webkit-overflow-scrolling: touch;
}

.moochatai-products::-webkit-scrollbar {
    height: 4px;
}

.moochatai-products::-webkit-scrollbar-thumb {
    background: var(--moochatai-gray-300);
    border-radius: 2px;
}

.moochatai-product-card {
    flex: 0 0 140px;
    background: white;
    border: 1px solid var(--moochatai-gray-200);
    border-radius: 12px;
    overflow: hidden;
    scroll-snap-align: start;
    transition: box-shadow 0.2s;
    position: relative;
}

.moochatai-product-card:hover {
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
}

/* Recommendation badge */
.moochatai-product-badge {
    position: absolute;
    top: 6px;
    left: 6px;
    background: linear-gradient(135deg, var(--moochatai-primary) 0%, var(--moochatai-primary-dark) 100%);
    color: white;
    font-size: 9px;
    font-weight: 600;
    padding: 3px 6px;
    border-radius: 4px;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    z-index: 1;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.2);
}

.moochatai-product-sale {
    position: absolute;
    top: 6px;
    right: 6px;
    background: linear-gradient(135deg, #EF4444 0%, #DC2626 100%);
    color: white;
    font-size: 9px;
    font-weight: 600;
    padding: 3px 6px;
    border-radius: 4px;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    z-index: 1;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.2);
}

.moochatai-product-image {
    width: 100%;
    height: 100px;
    object-fit: cover;
    background: var(--moochatai-gray-100);
    cursor: pointer;
}

/* Gallery Carousel */
.moochatai-gallery {
    position: relative;
    overflow: hidden;
}

.moochatai-gallery-prev,
.moochatai-gallery-next {
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    background: rgba(0,0,0,0.45);
    color: white;
    border: none;
    width: 22px;
    height: 22px;
    border-radius: 50%;
    font-size: 14px;
    line-height: 20px;
    text-align: center;
    cursor: pointer;
    z-index: 2;
    opacity: 0;
    transition: opacity 0.2s;
    padding: 0;
}
.moochatai-gallery:hover .moochatai-gallery-prev,
.moochatai-gallery:hover .moochatai-gallery-next {
    opacity: 1;
}
.moochatai-gallery-prev { left: 4px; }
.moochatai-gallery-next { right: 4px; }

.moochatai-gallery-dots {
    position: absolute;
    bottom: 4px;
    left: 0;
    right: 0;
    display: flex;
    justify-content: center;
    gap: 3px;
    z-index: 2;
}
.moochatai-gallery-dot {
    width: 5px;
    height: 5px;
    border-radius: 50%;
    background: rgba(255,255,255,0.5);
    cursor: pointer;
    transition: background 0.2s;
}
.moochatai-gallery-dot.active {
    background: white;
    box-shadow: 0 0 2px rgba(0,0,0,0.3);
}

.moochatai-gallery-count {
    position: absolute;
    top: 4px;
    right: 4px;
    background: rgba(0,0,0,0.5);
    color: white;
    font-size: 9px;
    padding: 1px 5px;
    border-radius: 8px;
    z-index: 2;
}
.moochatai-gallery-count::before {
    content: "📷 ";
}

/* Lightbox */
.moochatai-lightbox {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0,0,0,0.85);
    z-index: 999999;
    display: flex;
    align-items: center;
    justify-content: center;
    animation: moochatai-fadeIn 0.2s ease;
}
.moochatai-lightbox-content {
    position: relative;
    max-width: 90vw;
    max-height: 90vh;
}
.moochatai-lightbox-img {
    max-width: 90vw;
    max-height: 85vh;
    object-fit: contain;
    border-radius: 8px;
    box-shadow: 0 8px 32px rgba(0,0,0,0.4);
}
.moochatai-lightbox-close {
    position: absolute;
    top: -12px;
    right: -12px;
    background: white;
    color: #333;
    border: none;
    width: 28px;
    height: 28px;
    border-radius: 50%;
    font-size: 18px;
    line-height: 28px;
    text-align: center;
    cursor: pointer;
    box-shadow: 0 2px 8px rgba(0,0,0,0.3);
    z-index: 2;
}
.moochatai-lightbox-prev,
.moochatai-lightbox-next {
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    background: rgba(255,255,255,0.9);
    color: #333;
    border: none;
    width: 36px;
    height: 36px;
    border-radius: 50%;
    font-size: 22px;
    line-height: 34px;
    text-align: center;
    cursor: pointer;
    box-shadow: 0 2px 8px rgba(0,0,0,0.2);
}
.moochatai-lightbox-prev { left: -48px; }
.moochatai-lightbox-next { right: -48px; }
.moochatai-lightbox-counter {
    display: block;
    text-align: center;
    color: rgba(255,255,255,0.8);
    font-size: 13px;
    margin-top: 8px;
}
@keyframes moochatai-fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

.moochatai-product-info {
    padding: 10px;
}

.moochatai-product-name {
    font-size: 12px;
    font-weight: 500;
    color: var(--moochatai-gray-900);
    margin: 0 0 4px;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.moochatai-product-price {
    font-size: 14px;
    font-weight: 600;
    color: var(--moochatai-primary);
    margin: 0 0 8px;
}

.moochatai-product-rating {
    font-size: 11px;
    color: var(--moochatai-gray-500);
}

.moochatai-product-rating span {
    color: #F59E0B;
}

.moochatai-product-actions {
    display: flex;
    gap: 5px;
    margin-top: 8px;
}

.moochatai-product-btn {
    flex: 1;
    padding: 6px 8px;
    font-size: 11px;
    border-radius: 6px;
    cursor: pointer;
    text-align: center;
    text-decoration: none;
    transition: all 0.2s;
}

.moochatai-product-view {
    background: var(--moochatai-gray-100);
    color: var(--moochatai-gray-700);
    border: none;
}

.moochatai-product-view:hover {
    background: var(--moochatai-gray-200);
}

.moochatai-product-cart {
    background: var(--moochatai-primary);
    color: white;
    border: none;
}

.moochatai-product-cart:hover {
    background: var(--moochatai-primary-dark);
}

/* Input Area */
.moochatai-input {
    display: flex;
    padding: 12px 16px;
    border-top: 1px solid var(--moochatai-gray-200);
    gap: 10px;
    align-items: center;
    flex-shrink: 0;
}

.moochatai-input-field {
    flex: 1;
    border: 1px solid var(--moochatai-gray-300);
    border-radius: 24px;
    padding: 10px 16px;
    font-size: 14px;
    outline: none;
    transition: border-color 0.2s;
}

.moochatai-input-field:focus {
    border-color: var(--moochatai-primary);
}

.moochatai-input-field::placeholder {
    color: var(--moochatai-gray-400);
}

.moochatai-send-btn {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: var(--moochatai-primary);
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.2s;
}

.moochatai-send-btn:hover {
    background: var(--moochatai-primary-dark);
}

.moochatai-send-btn:disabled {
    background: var(--moochatai-gray-300);
    cursor: not-allowed;
}

.moochatai-send-btn svg {
    width: 18px;
    height: 18px;
    fill: white;
}

/* Footer / Branding */
.moochatai-footer {
    text-align: center;
    padding: 8px;
    font-size: 11px;
    color: var(--moochatai-gray-500);
    border-top: 1px solid var(--moochatai-gray-100);
}

.moochatai-footer a {
    color: var(--moochatai-gray-500);
    text-decoration: none;
}

.moochatai-footer a:hover {
    color: var(--moochatai-primary);
}

/* Mobile Responsive */
@media (max-width: 480px) {
    .moochatai-window {
        position: fixed;
        bottom: 0;
        left: 0;
        right: 0;
        width: 100%;
        max-width: 100%;
        height: 100%;
        max-height: 100%;
        border-radius: 0;
    }

    .moochatai-launcher {
        width: 56px;
        height: 56px;
    }
}

/* Pre-chat form */
.moochatai-prechat {
    flex: 1;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 24px 20px;
    overflow-y: auto;
}

.moochatai-prechat-inner {
    width: 100%;
    text-align: center;
}

.moochatai-prechat-greeting {
    font-size: 16px;
    font-weight: 600;
    color: var(--moochatai-gray-900);
    margin: 0 0 6px;
}

.moochatai-prechat-subtitle {
    font-size: 13px;
    color: var(--moochatai-gray-500);
    margin: 0 0 20px;
}

.moochatai-prechat-input {
    display: block;
    width: 100%;
    padding: 10px 14px;
    border: 1px solid var(--moochatai-gray-300);
    border-radius: 10px;
    font-size: 14px;
    margin-bottom: 10px;
    outline: none;
    transition: border-color 0.2s;
}

.moochatai-prechat-input:focus {
    border-color: var(--moochatai-primary);
}

.moochatai-prechat-btn {
    display: block;
    width: 100%;
    padding: 11px;
    background: var(--moochatai-primary);
    color: white;
    border: none;
    border-radius: 10px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    margin-top: 6px;
    transition: background 0.2s;
}

.moochatai-prechat-btn:hover {
    background: var(--moochatai-primary-dark);
}

.moochatai-prechat-skip {
    display: block;
    width: 100%;
    padding: 10px;
    background: none;
    border: none;
    color: var(--moochatai-gray-500);
    font-size: 13px;
    cursor: pointer;
    margin-top: 4px;
}

.moochatai-prechat-skip:hover {
    color: var(--moochatai-primary);
}

/* CSAT Rating Overlay */
.moochatai-rating-overlay {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(255, 255, 255, 0.95);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 10;
    border-radius: var(--moochatai-radius);
}

.moochatai-rating-inner {
    text-align: center;
    padding: 24px 20px;
    width: 100%;
}

.moochatai-rating-title {
    font-size: 18px;
    font-weight: 600;
    color: var(--moochatai-gray-900);
    margin: 0 0 16px;
}

.moochatai-rating-stars {
    display: flex;
    justify-content: center;
    gap: 8px;
    margin-bottom: 16px;
}

.moochatai-star {
    background: none;
    border: none;
    font-size: 32px;
    color: var(--moochatai-gray-300);
    cursor: pointer;
    padding: 4px;
    transition: color 0.15s, transform 0.15s;
    line-height: 1;
}

.moochatai-star:hover,
.moochatai-star.moochatai-star-hover {
    transform: scale(1.15);
}

.moochatai-star.moochatai-star-active,
.moochatai-star.moochatai-star-hover {
    color: #F59E0B;
}

.moochatai-rating-feedback {
    display: block;
    width: 100%;
    padding: 10px 14px;
    border: 1px solid var(--moochatai-gray-300);
    border-radius: 10px;
    font-size: 13px;
    font-family: inherit;
    resize: none;
    outline: none;
    margin-bottom: 12px;
    transition: border-color 0.2s;
}

.moochatai-rating-feedback:focus {
    border-color: var(--moochatai-primary);
}

.moochatai-rating-submit {
    display: block;
    width: 100%;
    padding: 11px;
    background: var(--moochatai-primary);
    color: white;
    border: none;
    border-radius: 10px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: background 0.2s;
}

.moochatai-rating-submit:hover:not(:disabled) {
    background: var(--moochatai-primary-dark);
}

.moochatai-rating-submit:disabled {
    background: var(--moochatai-gray-300);
    cursor: not-allowed;
}

.moochatai-rating-skip {
    display: block;
    width: 100%;
    padding: 10px;
    background: none;
    border: none;
    color: var(--moochatai-gray-500);
    font-size: 13px;
    cursor: pointer;
    margin-top: 4px;
}

.moochatai-rating-skip:hover {
    color: var(--moochatai-primary);
}

/* Support Ticket Form */
.moochatai-ticket-overlay {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: white;
    z-index: 20;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 16px;
}

.moochatai-ticket-inner {
    padding: 24px;
    width: 100%;
    max-height: 100%;
    overflow-y: auto;
}

.moochatai-ticket-title {
    font-size: 18px;
    font-weight: 600;
    color: #111827;
    margin: 0 0 4px;
    text-align: center;
}

.moochatai-ticket-subtitle {
    font-size: 13px;
    color: #6B7280;
    margin: 0 0 16px;
    text-align: center;
}

.moochatai-ticket-input,
.moochatai-ticket-textarea {
    width: 100%;
    padding: 10px 12px;
    border: 1px solid #D1D5DB;
    border-radius: 8px;
    font-size: 14px;
    font-family: inherit;
    margin-bottom: 10px;
    box-sizing: border-box;
    outline: none;
    transition: border-color 0.2s;
}

.moochatai-ticket-input:focus,
.moochatai-ticket-textarea:focus {
    border-color: var(--moochatai-primary, #4F46E5);
}

.moochatai-ticket-textarea {
    resize: vertical;
    min-height: 80px;
}

.moochatai-ticket-submit {
    width: 100%;
    padding: 10px;
    background: var(--moochatai-primary, #4F46E5);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    margin-bottom: 8px;
    transition: opacity 0.2s;
}

.moochatai-ticket-submit:hover {
    opacity: 0.9;
}

.moochatai-ticket-submit:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.moochatai-ticket-cancel {
    width: 100%;
    padding: 8px;
    background: none;
    border: none;
    color: #6B7280;
    font-size: 13px;
    cursor: pointer;
    text-align: center;
}

.moochatai-ticket-cancel:hover {
    color: #374151;
}

.moochatai-header-ticket {
    background: none;
    border: none;
    color: white;
    cursor: pointer;
    padding: 4px;
    border-radius: 4px;
    display: flex;
    align-items: center;
    justify-content: center;
    opacity: 0.8;
    transition: opacity 0.2s;
}

.moochatai-header-ticket:hover {
    opacity: 1;
}

/* Agent Availability Indicator */
.moochatai-agent-indicator {
    position: absolute;
    bottom: 75px;
    display: flex;
    align-items: center;
    gap: 8px;
    background: white;
    padding: 8px 14px;
    border-radius: 20px;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
    font-size: 12px;
    color: var(--moochatai-gray-700);
    animation: moochatai-fadeIn 0.3s ease;
}

.moochatai-bottom-right .moochatai-agent-indicator {
    right: 0;
}

.moochatai-bottom-left .moochatai-agent-indicator {
    left: 0;
}

.moochatai-agent-dot {
    width: 8px;
    height: 8px;
    background: #22C55E;
    border-radius: 50%;
    animation: moochatai-pulse 2s infinite;
}

@keyframes moochatai-pulse {
    0%, 100% {
        opacity: 1;
        transform: scale(1);
    }
    50% {
        opacity: 0.7;
        transform: scale(1.1);
    }
}

/* Proactive Chat Bubble - Wider Design */
.moochatai-proactive {
    position: absolute;
    bottom: 75px;
    display: flex;
    align-items: flex-start;
    gap: 0;
    max-width: 340px;
}

.moochatai-bottom-right .moochatai-proactive {
    right: 0;
}

.moochatai-bottom-left .moochatai-proactive {
    left: 0;
}

.moochatai-proactive-content {
    background: var(--moochatai-white);
    color: var(--moochatai-gray-900);
    padding: 14px 18px;
    border-radius: 14px;
    box-shadow: var(--moochatai-shadow);
    font-size: 14px;
    line-height: 1.6;
    cursor: pointer;
    transition: box-shadow 0.2s;
    min-width: 200px;
}

.moochatai-proactive-content:hover {
    box-shadow: 0 12px 45px rgba(0, 0, 0, 0.2);
}

.moochatai-proactive-close {
    background: var(--moochatai-gray-200);
    border: none;
    color: var(--moochatai-gray-500);
    width: 20px;
    height: 20px;
    border-radius: 50%;
    font-size: 14px;
    line-height: 1;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    margin-left: -6px;
    margin-top: -6px;
    transition: background 0.2s;
}

.moochatai-proactive-close:hover {
    background: var(--moochatai-gray-300);
}

.moochatai-proactive-buttons {
    display: flex;
    flex-direction: column;
    gap: 6px;
    padding: 0 16px 12px;
}

.moochatai-proactive-buttons:empty {
    display: none;
}

.moochatai-proactive-btn {
    display: block;
    width: 100%;
    padding: 8px 14px;
    border: 1.5px solid var(--moochatai-primary);
    border-radius: 18px;
    background: var(--moochatai-white);
    color: var(--moochatai-primary);
    font-size: 13px;
    font-family: inherit;
    cursor: pointer;
    transition: all 0.2s ease;
    text-align: center;
    line-height: 1.3;
}

.moochatai-proactive-btn:hover {
    background: var(--moochatai-primary);
    color: var(--moochatai-white);
}

.moochatai-proactive-animate {
    animation: moochatai-fadeIn 0.4s ease;
}

@keyframes moochatai-fadeIn {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Dark mode support */
@media (prefers-color-scheme: dark) {
    #moochatai-widget.moochatai-dark-mode {
        --moochatai-white: #1F2937;
        --moochatai-gray-50: #111827;
        --moochatai-gray-100: #374151;
        --moochatai-gray-200: #4B5563;
        --moochatai-gray-300: #6B7280;
        --moochatai-gray-700: #D1D5DB;
        --moochatai-gray-900: #F9FAFB;
    }
}

/* RTL (Right-to-Left) Support for Arabic and Hebrew */
#moochatai-widget.moochatai-rtl {
    direction: rtl;
    text-align: right;
}

#moochatai-widget.moochatai-rtl.moochatai-bottom-right {
    right: auto;
    left: 20px;
}

#moochatai-widget.moochatai-rtl.moochatai-bottom-left {
    left: auto;
    right: 20px;
}

#moochatai-widget.moochatai-rtl .moochatai-message-user {
    margin-left: 0;
    margin-right: auto;
}

#moochatai-widget.moochatai-rtl .moochatai-message-bot {
    margin-right: 0;
    margin-left: auto;
}

#moochatai-widget.moochatai-rtl .moochatai-message-agent {
    margin-right: 0;
    margin-left: auto;
}

#moochatai-widget.moochatai-rtl .moochatai-input-field {
    padding: 12px 16px 12px 50px;
    text-align: right;
}

#moochatai-widget.moochatai-rtl .moochatai-send-btn {
    right: auto;
    left: 8px;
}

#moochatai-widget.moochatai-rtl .moochatai-header-avatar {
    margin-right: 0;
    margin-left: 12px;
}

#moochatai-widget.moochatai-rtl .moochatai-header-actions {
    margin-left: 0;
    margin-right: auto;
}

#moochatai-widget.moochatai-rtl .moochatai-proactive {
    right: auto;
    left: 70px;
}

#moochatai-widget.moochatai-rtl .moochatai-proactive-close {
    right: auto;
    left: 8px;
}

#moochatai-widget.moochatai-rtl .moochatai-product-badge {
    left: auto;
    right: 8px;
}

#moochatai-widget.moochatai-rtl .moochatai-product-sale {
    right: auto;
    left: 8px;
}

#moochatai-widget.moochatai-rtl .moochatai-agent-indicator {
    right: auto;
    left: 0;
    flex-direction: row-reverse;
}

#moochatai-widget.moochatai-rtl .moochatai-language-options {
    direction: rtl;
}

/* ============================================
   Order Tracking Card Styles
   ============================================ */

.moochatai-order-card {
    background: var(--moochatai-white);
    border: 1px solid var(--moochatai-gray-200);
    border-radius: 12px;
    overflow: hidden;
    max-width: 320px;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
}

.moochatai-order-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 12px 16px;
    background: var(--moochatai-gray-50);
    border-bottom: 1px solid var(--moochatai-gray-200);
}

.moochatai-order-number {
    font-weight: 600;
    color: var(--moochatai-gray-900);
    font-size: 14px;
}

.moochatai-order-status {
    font-size: 12px;
    font-weight: 500;
    padding: 4px 10px;
    border-radius: 12px;
    text-transform: capitalize;
}

.moochatai-status-pending,
.moochatai-status-on-hold {
    background: #FEF3C7;
    color: #92400E;
}

.moochatai-status-processing {
    background: #DBEAFE;
    color: #1E40AF;
}

.moochatai-status-completed {
    background: #D1FAE5;
    color: #065F46;
}

.moochatai-status-shipped {
    background: #E0E7FF;
    color: #3730A3;
}

.moochatai-status-cancelled,
.moochatai-status-refunded,
.moochatai-status-failed {
    background: #FEE2E2;
    color: #991B1B;
}

/* Order Progress Steps */
.moochatai-order-progress {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 20px 16px;
    background: var(--moochatai-white);
}

.moochatai-order-step {
    display: flex;
    flex-direction: column;
    align-items: center;
    flex: 0 0 auto;
}

.moochatai-order-step-dot {
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: var(--moochatai-gray-300);
    margin-bottom: 6px;
    transition: all 0.3s ease;
}

.moochatai-order-step.active .moochatai-order-step-dot {
    background: var(--moochatai-primary);
}

.moochatai-order-step.current .moochatai-order-step-dot {
    background: var(--moochatai-primary);
    box-shadow: 0 0 0 4px rgba(79, 70, 229, 0.2);
}

.moochatai-order-step-label {
    font-size: 10px;
    color: var(--moochatai-gray-500);
    text-align: center;
    max-width: 60px;
}

.moochatai-order-step.active .moochatai-order-step-label {
    color: var(--moochatai-gray-700);
    font-weight: 500;
}

.moochatai-order-step-line {
    flex: 1;
    height: 2px;
    background: var(--moochatai-gray-200);
    margin: 0 4px 18px;
    min-width: 20px;
}

.moochatai-order-step-line.active {
    background: var(--moochatai-primary);
}

/* Order Items */
.moochatai-order-items {
    padding: 12px 16px;
    border-top: 1px solid var(--moochatai-gray-100);
    max-height: 150px;
    overflow-y: auto;
}

.moochatai-order-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 0;
}

.moochatai-order-item:not(:last-child) {
    border-bottom: 1px solid var(--moochatai-gray-100);
}

.moochatai-order-item img {
    width: 40px;
    height: 40px;
    object-fit: cover;
    border-radius: 6px;
    background: var(--moochatai-gray-100);
}

.moochatai-order-item-details {
    display: flex;
    flex-direction: column;
    gap: 2px;
    flex: 1;
    min-width: 0;
}

.moochatai-order-item-name {
    font-size: 13px;
    color: var(--moochatai-gray-900);
    font-weight: 500;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.moochatai-order-item-qty {
    font-size: 11px;
    color: var(--moochatai-gray-500);
}

/* Order Summary */
.moochatai-order-summary {
    padding: 12px 16px;
    background: var(--moochatai-gray-50);
    border-top: 1px solid var(--moochatai-gray-200);
}

.moochatai-order-total {
    display: flex;
    justify-content: space-between;
    font-size: 14px;
    font-weight: 600;
    color: var(--moochatai-gray-900);
    margin-bottom: 6px;
}

.moochatai-order-amount {
    color: var(--moochatai-primary);
}

.moochatai-order-date {
    display: flex;
    justify-content: space-between;
    font-size: 12px;
    color: var(--moochatai-gray-500);
}

/* Tracking Info */
.moochatai-order-tracking {
    padding: 12px 16px;
    border-top: 1px solid var(--moochatai-gray-100);
}

.moochatai-order-tracking-title {
    font-size: 12px;
    font-weight: 600;
    color: var(--moochatai-gray-700);
    margin-bottom: 8px;
}

.moochatai-order-tracking-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 6px 0;
}

.moochatai-tracking-carrier {
    font-size: 12px;
    color: var(--moochatai-gray-600);
}

.moochatai-tracking-link {
    font-size: 12px;
    color: var(--moochatai-primary);
    text-decoration: none;
    font-weight: 500;
}

.moochatai-tracking-link:hover {
    text-decoration: underline;
}

.moochatai-tracking-number {
    font-size: 12px;
    color: var(--moochatai-gray-700);
    font-family: monospace;
}

/* Estimated Delivery */
.moochatai-order-delivery {
    padding: 10px 16px;
    background: #EEF2FF;
    border-top: 1px solid var(--moochatai-gray-100);
    font-size: 12px;
}

.moochatai-delivery-label {
    color: var(--moochatai-gray-600);
}

.moochatai-delivery-date {
    color: var(--moochatai-primary);
    font-weight: 600;
}

/* RTL Support for Order Card */
#moochatai-widget.moochatai-rtl .moochatai-order-header,
#moochatai-widget.moochatai-rtl .moochatai-order-total,
#moochatai-widget.moochatai-rtl .moochatai-order-date,
#moochatai-widget.moochatai-rtl .moochatai-order-tracking-item {
    flex-direction: row-reverse;
}

#moochatai-widget.moochatai-rtl .moochatai-order-item {
    flex-direction: row-reverse;
}

#moochatai-widget.moochatai-rtl .moochatai-order-item-details {
    text-align: right;
}

/* ============================================
   Language Selection Screen
   ============================================ */

.moochatai-language-select {
    flex: 1;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 24px 20px;
    overflow-y: auto;
    background: linear-gradient(180deg, var(--moochatai-gray-50) 0%, var(--moochatai-white) 100%);
}

.moochatai-language-inner {
    width: 100%;
    text-align: center;
}

.moochatai-language-icon {
    margin-bottom: 16px;
}

.moochatai-language-title {
    font-size: 18px;
    font-weight: 600;
    color: var(--moochatai-gray-900);
    margin: 0 0 6px;
}

.moochatai-language-subtitle {
    font-size: 13px;
    color: var(--moochatai-gray-500);
    margin: 0 0 24px;
}

.moochatai-language-options {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.moochatai-language-btn {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 4px;
    width: 100%;
    padding: 16px 20px;
    border: 2px solid var(--moochatai-gray-200);
    border-radius: 12px;
    background: var(--moochatai-white);
    cursor: pointer;
    transition: all 0.2s;
}

.moochatai-language-btn:hover {
    border-color: var(--moochatai-primary);
    background: rgba(79, 70, 229, 0.05);
}

.moochatai-language-btn:active {
    transform: scale(0.98);
}

.moochatai-lang-name {
    font-size: 16px;
    font-weight: 600;
    color: var(--moochatai-gray-900);
}

.moochatai-lang-native {
    font-size: 12px;
    color: var(--moochatai-gray-500);
}

.moochatai-language-browser {
    border-color: var(--moochatai-primary);
    background: rgba(79, 70, 229, 0.05);
}

.moochatai-language-browser .moochatai-lang-name {
    color: var(--moochatai-primary);
}

/* ============================================
   Coupon Notification Styles
   ============================================ */

.moochatai-coupon-notification {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 12px 16px;
    border-radius: 12px;
    font-size: 14px;
    font-weight: 500;
}

.moochatai-coupon-success {
    background: linear-gradient(135deg, #D1FAE5 0%, #A7F3D0 100%);
    color: #065F46;
    border: 1px solid #6EE7B7;
}

.moochatai-coupon-error {
    background: linear-gradient(135deg, #FEE2E2 0%, #FECACA 100%);
    color: #991B1B;
    border: 1px solid #FCA5A5;
}

.moochatai-coupon-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 20px;
    height: 20px;
    border-radius: 50%;
    font-size: 12px;
    font-weight: bold;
}

.moochatai-coupon-success .moochatai-coupon-icon {
    background: #059669;
    color: white;
}

.moochatai-coupon-error .moochatai-coupon-icon {
    background: #DC2626;
    color: white;
}

/* Quick Action Buttons - vertical stacked like tawk.to */
.moochatai-quick-buttons {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 8px;
    padding: 8px 16px 12px;
    animation: moochatai-fadeIn 0.3s ease;
}

.moochatai-quick-btn {
    display: inline-block;
    padding: 8px 18px;
    border: 1.5px solid var(--moochatai-primary);
    border-radius: 18px;
    background: var(--moochatai-white);
    color: var(--moochatai-primary);
    font-size: 13px;
    font-family: inherit;
    cursor: pointer;
    transition: all 0.2s ease;
    white-space: normal;
    max-width: 85%;
    text-align: center;
    line-height: 1.3;
}

.moochatai-quick-btn:hover {
    background: var(--moochatai-primary);
    color: var(--moochatai-white);
    transform: translateY(-1px);
    box-shadow: 0 2px 6px rgba(0,0,0,0.1);
}

/* Review Request Card */
.moochatai-review-card {
    background: var(--moochatai-gray-50);
    border: 1px solid var(--moochatai-gray-200);
    border-radius: 12px;
    padding: 14px;
    margin-top: 8px;
}

.moochatai-review-card-header {
    font-size: 13px;
    color: var(--moochatai-gray-700);
    margin-bottom: 8px;
}

.moochatai-review-card-product {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 10px;
}

.moochatai-review-card-product img {
    width: 48px;
    height: 48px;
    border-radius: 8px;
    object-fit: cover;
}

.moochatai-review-card-product span {
    font-size: 13px;
    font-weight: 500;
    color: var(--moochatai-gray-900);
}

.moochatai-review-stars {
    color: #F59E0B;
    font-size: 18px;
    letter-spacing: 2px;
    margin-bottom: 8px;
}

.moochatai-review-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 8px 16px;
    border: none;
    border-radius: 8px;
    background: var(--moochatai-primary);
    color: var(--moochatai-white);
    font-size: 13px;
    font-family: inherit;
    cursor: pointer;
    text-decoration: none;
    transition: background 0.2s;
}

.moochatai-review-btn:hover {
    background: var(--moochatai-primary-dark);
}

/* Shipping Alert Card */
.moochatai-shipping-alert {
    background: linear-gradient(135deg, #EEF2FF, #F0F9FF);
    border: 1px solid #C7D2FE;
    border-radius: 12px;
    padding: 14px;
    margin-top: 8px;
}

.moochatai-shipping-alert-header {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 14px;
    font-weight: 600;
    color: var(--moochatai-gray-900);
    margin-bottom: 10px;
}

.moochatai-shipping-alert-icon {
    font-size: 18px;
}

.moochatai-shipping-detail {
    display: flex;
    justify-content: space-between;
    font-size: 13px;
    color: var(--moochatai-gray-700);
    margin-bottom: 4px;
}

.moochatai-shipping-detail-label {
    color: var(--moochatai-gray-500);
}

.moochatai-track-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 8px 16px;
    margin-top: 10px;
    border: none;
    border-radius: 8px;
    background: var(--moochatai-primary);
    color: var(--moochatai-white);
    font-size: 13px;
    font-family: inherit;
    cursor: pointer;
    text-decoration: none;
    transition: background 0.2s;
}

.moochatai-track-btn:hover {
    background: var(--moochatai-primary-dark);
}

/* Order Update Notification */
.moochatai-order-update {
    background: var(--moochatai-gray-50);
    border: 1px solid var(--moochatai-gray-200);
    border-radius: 12px;
    padding: 14px;
    margin-top: 8px;
}

.moochatai-order-update-header {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 14px;
    font-weight: 600;
    color: var(--moochatai-gray-900);
    margin-bottom: 8px;
}

.moochatai-order-update-detail {
    font-size: 13px;
    color: var(--moochatai-gray-700);
    margin-bottom: 4px;
}